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De-Escalation Skills: Crisis Intervention
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Join us to learn new or brush up on your crisis de-escalation skills by identifying when to intervene, what to say, and how to say it. Appropriate for wide array of service delivery settings, new learners and seasoned professionals looking to refresh their skills.
Objectives:- Learn the stages of escalation and where to ideally intervene
- Learn what sorts of things to say (and not to say) and how to say them during a crisis
- Consider how the Ten Essential Values fit into how you'll work to more effectively de-escalate future situations
Price (For Credit) | Early Registration | Standard |
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Non-Member | N/A | $35.00 | Member | N/A | $25.00 |
Price (NO CREDIT will be issued) | Early Registration | Standard |
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Non-Member | N/A | $0.00 | Member | N/A | $0.00 |
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